Contact information

Contact Information

For questions about Dewmood products, orders, shipping, refunds, or privacy, contact:

Brand: Dewmood
Legal entity: JSS GLOBAL MARKETING LLC
EIN: 37-2230923
Registered business address: 1207 Delaware Ave #2582, Wilmington, Delaware 19806, United States
Website: https://dewmood.com
Support email: help@dewmood.com

Customer Support Hours
Monday through Friday, excluding U.S. public holidays. We aim to respond within 1–2 business days. Please include your order number when contacting us about a purchase.

Business Address Notice
Our registered address is for business correspondence. It is not a retail store, fulfillment warehouse, or product return address. Please do not send products to this address. Approved refunds do not require physical returns.

Payment Questions
If you do not recognize a charge associated with an order, contact help@dewmood.com with your order number, transaction date, and amount. Do not email your full payment card number or card security code.